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If you have questions or concerns regarding this statement, you should first firstname.lastname@example.org.
Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide personal information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.
You can generally visit our Site without revealing any personal information about yourself. However, in certain sections of this site and when you use our services, we may invite you to contact us with questions or comments or request information and complete a registration form or submit trip requests and/or trip plans. Due to the nature of some of these activities, we may collect personal identifiable information such as your name, e-mail address, physical address, telephone numbers and other contact information that you voluntarily transmit through your emails or other means of communications to us.
The Site is a business-to-consumer travel site that provides travel services for potential customers (“Traveler”) who are interested in traveling to Colombia. Traveler with requests which Mantaraya Expedition E.U. feels can not be satisfied by themselves will facilitate the request to selected third party members (Hotels, Tour Operators, Travel Agencies) which will then attend the request.
We may use your personal identifiable information for the following purposes
In addition, when you send emails or other communications to Mantaraya, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
If you opted to receive communications from Mantaraya such as promotional e-mails and newsletters when you initially registered to use the site and the services but subsequently wish to cease receiving communications, we encourage you to indicate your preference to unsubscribe by clicking on the link in the email.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, request that we no longer use your information to provide you services or request that we delete your information, please contact us at [email address]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Email email@example.com
The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to, and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used and disclosed in aggregate form only and it will not contain personal identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users’ movement, and gather broad demographic information for aggregate use.
Third Party Cookies
Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
There will be occasions where it will be necessary for Mantaraya to disclose your personal information to third party service providers. Mantaraya may be required by law to disclose the information, or Mantaraya may be required to disclose your personal information to third party service providers to provide the service you have requested, for example, Mantaraya will need to disclose your personal information to third party service providers to provide services to you such as chat service providers online. Additionally, we will need to disclose your information to other third parties offline to provide you services, such as transportation, accommodation or activities. . However, the disclosure will only be made where it is necessary to fulfill the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organization or person outside Mantaraya unless you have authorized us to do so.
We may employ industry standard procedural and technological measures that are reasonably designed to help protect your personal identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Mantaraya may use firewall protection, password protection, internal restrictions on who in Mantaraya has access to your personally identifiable information and other security measures to help prevent unauthorized access to your personally identifiable information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, amend, delete/remove or deactivate it] by making the change on our member information page [or by emailing our Customer Support at, add email address] or by contacting us by telephone or postal mail at the contact information listed below.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Mantaraya Travel stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
If you use a bulletin board, blog, or chat room on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. To request removal of your personal information from our blog or community forum, contact us at [email]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We are not responsible for the personally identifiable information you choose to submit in these forums. Any users who provide testimonials for our site have given permission to have these testimonials posted on our site.
Widgets support functions that require that you disclose certain personally identifiable information given the user’s choice of participation. This information is collected in many different ways such as: forms, surveys, contests, forums, subscribing or unsubscribing to mailings and correcting or updating personally identifiable information and are only used for the purpose in which they were collected.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email address]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page
If you have any complaints relating to online privacy issues on our websites, please notify Mantaraya. While Mantaraya accepts no liability for any material or links posted to the service, we will investigate all complaints.
You can call from 07:00 Monday to 18:00 Friday:
Toll Free at 1 (877) 260-8632
In the USA: 1 (305) 394-6068 / 1-(305)-394-6036
In Colombia: (571) 257-5541
Carrera 11 B No. 98 – 08 office 501, Bogotá – Colombia